We’re here to help.
Have questions about payments, verification, onboarding, or your account? Contact our team and we’ll get back to you promptly.
Every inquiry is handled by a verified member of the ChainIT PAY support team — backed by the same security principles that power our platform.
Choose how to reach usTalk to our team directly.
Speak directly with our support team regarding payments, verification, account access, and general inquiries.
Available Monday through Friday, 9 AM – 6 PM ET. For urgent account issues, phone support is the fastest path to resolution.
Support Form
Submit a detailed request. Best for account, billing, and onboarding questions.
Open FormBusiness Hours
Mon – Fri, 9 AM to 6 PM ET. Response within one business day for all submitted requests.
Mobile App
Manage payments and view your audit trail anywhere, anytime.
Verified Support
Every support interaction is logged, verified, and backed by our 14-patent security infrastructure.
Send us a message.
Complete the form and a member of the ChainIT PAY team will review your request and reach out directly — typically within one business day.
How can we help you?
Fill out the details below and our team will be in touch shortly.